Privacy Policy
Last updated: 28 June 2026
PetroTrack ("we", "us", "our") provides a fuel-station management application for Nigerian petrol stations, available on the web and as a mobile app for iOS and Android. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using PetroTrack you agree to this policy.
1. Who we are
PetroTrack is operated as a business-management tool for fuel-station owners and their staff. If you have questions about this policy or your data, contact us at support@petrotrack.app.
2. Information we collect
Information you provide
- Account details — your full name, email address, phone number, and password (stored encrypted).
- Business details — your company name, business type, number of stations, and company size, entered during signup.
- Operational data — stations, tanks, pumps, daily meter readings, tank dip levels, fuel prices, expenses, and credit-sales records you enter.
- Team members — the names, emails, and roles of managers and staff you invite.
Information collected automatically
- Meter photos — when you use the camera to read a pump meter, the photo is captured and uploaded to our secure storage as evidence of the reading.
- Location — if you grant permission, the approximate GPS coordinates at the time a meter photo is taken are recorded to verify where the reading occurred. Location is used only for meter photos. The app works fully if you deny location access.
- Diagnostic data — if the app crashes or errors, we collect technical information (device type, OS version, error details) to fix problems. Location coordinates and image paths are scrubbed from these reports.
Payment information
Subscription payments are processed by Paystack. We do not collect or store your card details — they are handled entirely by Paystack. We retain only your subscription status and plan.
3. How we use your information
- To create and manage your account and organisation.
- To calculate daily sales, variance, expenses, and the amount to remit.
- To read fuel-pump meter digits from photos using an AI service.
- To store tamper-evident meter photos with date, time, and (if permitted) location.
- To send account-related emails (welcome credentials, password resets).
- To process subscription payments and enforce trial periods.
- To diagnose crashes and improve reliability.
4. Camera and location permissions
The mobile app requests camera access to photograph pump meters, and location access to stamp those photos. Both are optional in the sense that you can use manual entry without the camera, and the app functions if location is denied. We never access your camera or location in the background — only when you actively capture a meter reading.
5. Who we share data with
We do not sell your personal information. We share data only with service providers that help us operate the app:
| Provider | Purpose | Data shared |
|---|---|---|
| Supabase | Database, authentication, and file storage | All account and operational data, meter photos |
| Paystack | Subscription payments | Email, subscription details (card data handled by Paystack directly) |
| Anthropic | AI reading of meter digits from photos | Meter photo images, at time of capture |
| Resend | Transactional email delivery | Name and email address |
| Sentry | Crash and error reporting | Device and error diagnostics (no location or images) |
| Expo | App delivery and push notifications | Push notification token |
We may also disclose information if required by law or to protect our legal rights.
6. Data retention
We keep your data for as long as your account is active. Operational records (entries, photos) are retained so your business has a complete history. When you delete your account, your profile and associated data are permanently removed (see below).
7. Deleting your account
You can permanently delete your account at any time from Profile → Delete my account in the app. This removes your authentication record, profile, and the data associated with your account. Deletion is irreversible. If you need help, email support@petrotrack.app.
8. Security
Authentication tokens are stored in your device's secure storage (Keychain on iOS, Keystore on Android). Data access is governed by row-level security so users only see data belonging to their own organisation. Meter photos are kept in a private storage bucket accessible only via short-lived signed links. All traffic is encrypted in transit (HTTPS).
9. Children's privacy
PetroTrack is a business tool not intended for anyone under 18. We do not knowingly collect data from children.
10. Your rights
You can access and update your account information in the app, and delete your account as described above. For any other request regarding your personal data, contact support@petrotrack.app.
11. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date at the top of this page. Continued use of PetroTrack after changes constitutes acceptance.
12. Contact
Questions about this policy or your data? Email us at support@petrotrack.app.